Warning: Salesforce is built for enterprise sales organizations

Salesforce is for enterprises with dedicated admins and budgets. Using it solo is like driving a semi-truck to get groceries - expensive, complicated, and way more than you need.

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Salesforce

🏢Enterprise Choice

The #1 CRM

Founded 1999Website
01

Overview

Salesforce is the 800-pound gorilla of CRM, commanding over 20% market share and powering enterprises worldwide. It's infinitely customizable - you can build virtually any sales, marketing, or service workflow imaginable. The platform includes Sales Cloud, Service Cloud, Marketing Cloud, and dozens of industry-specific solutions. However, this power comes at a cost: Salesforce requires significant expertise to set up and maintain. Most implementations need consultants ($150-300/hr), and ongoing administration often requires a dedicated team member. For solopreneurs, it's like using a nuclear reactor to power a desk lamp.

02

Pricing

$25/user/mo(30-day free trial)

Best for: Enterprise sales organizations

03

The Good

  • Most powerful and customizable CRM platform
  • Infinite customization possibilities
  • Massive ecosystem with 5000+ apps
  • Enterprise-grade security (SOC2, HIPAA, etc.)
  • Industry standard - everyone knows it
  • AI features with Einstein
  • Extensive training resources (Trailhead)
04

The Bad

  • Expensive and complex pricing ($25-330/user/mo)
  • Requires consultant to set up properly ($10k+)
  • Massive overkill for solopreneurs
  • Steep learning curve (weeks to months)
  • No project management included
  • No time tracking
  • Ongoing administration needed
05

Best For

Enterprise sales organizations

Salesforce is for enterprises with dedicated admins and budgets. Using it solo is like driving a semi-truck to get groceries - expensive, complicated, and way more than you need.

06

Key Features

  • 01Industry-leading CRM capabilities
  • 02Unlimited customization with Apex/Lightning
  • 03AppExchange marketplace with 5000+ apps
  • 04AI-powered Einstein analytics
  • 05Multi-cloud platform (Sales, Service, Marketing)
  • 06Enterprise-grade security and compliance
  • 07Extensive reporting and dashboards
07

Integrations

SlackMicrosoft TeamsGoogle WorkspaceMailchimpDocuSignDropbox
08

Use Cases

  • Enterprise Sales
  • Customer Service
  • Marketing Automation

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